Customer Service

We take pride in providing our customers with quality products and outstanding service. In continuing that tradition, we have assembled services listed below for your convenience.

Ordering Information

Website Ordering:
Complete our online order form by submitting desired items to the Secure Shopping Cart.

Phone Ordering:
Call 1-800-975-1760 between 8:00 a.m. and 6:00 p.m. Eastern Standard Time, Monday through Friday.
We accept MasterCard, Visa, American Express and Novus/Discover cards as payment.

Fax it To Us:
Print out and complete our Printable Order Form and fax to 269-963-0341.
Please include your shipping address and credit card information.

Or…Mail Your Order:
Print out and complete our Printable Order Form and mail it to us with a check, money order or credit card information, including shipping/handling and applicable tax (Michigan residents, please add 6% sales tax).
Mail to:
VacRX Plus
847 Main Street
Battle Creek, MI 49014

Delivery

Orders are regularly shipped via UPS. Orders are shipped within 5–7 business days, subject to availability of
merchandise. Items ordered together may ship separately at no additional charge.

Secure Shopping

Shopping at www.VacRxPlus.com is completely safe. Our secure service and special software encrypts all of the information that is sent to us over the Internet, including your credit card number, name and address. Our SSL Software (Secure Socket layers) is the industry standard and is among the best and the most secure online ordering system available today.

If you decide not to place an order on our secure server, just give us a call at 1-800-975-1760 and we will be glad to take your order over the phone.

Shipping Information

Continental USA:

$1 - $25.00 $6.99
$25.01 - $50.00 $8.99
$50.01 - $100.00 $12.99
$101.00 - $200.00 $16.99
$201.00 - $300.00 $21.99
$300.01 - $400.00 $24.99
$401.00 - $500.00 $27.99
$500.01 + 6% to order total

Shipping charges to Hawaii, Alaska or Puerto Rico, as well as Next Day Air, 2nd Day Air and International orders will be determined during processing. If desired, please contact the Customer Service Department via e-mail or telephone for the exact shipping amount. Otherwise, calculated shipping charges will be applied to the order prior to shipping.
Shipping charges are non-refundable
Prices are subject to change without notice.

Returns and Exchanges

Due to the nature of the products on this website, there are no returns or exchanges permitted. In the rare case of a company error or defect, please contact the Customer Service Department of VacRX Plus at 1-800-975-1760, for return instructions.

Privacy Policy

Protecting your privacy is important to VacRX Plus. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the VacRX Plus customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information
VacRx Plus collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, special offers, and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction.

How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request a new catalog. In addition, when you register for new catalog, or be asked to be included in an email mailing list, we collect and store the information you provide in a secure database.

When we disclose personal information 
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information 
VacRx Plus safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

The VacRx Plus website uses E-Commerce services to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Our commitment to privacy 
To make sure your personal information remains confidential; we communicate these privacy guidelines to every VacRx Plus employee.

VacRx Plus does not knowingly solicit personal information from children or send them requests for personal information.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The VacRx Plus customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.